Privacy Policy
Last updated: May 31, 2026
Information We Collect
DonorBooks collects information you provide directly, including your phone number for authentication, organization name, and campaign details. We also collect donation transaction data necessary to process and record charitable contributions. We do not store raw payment card data — all payment processing is handled by our PCI-DSS Level 1 certified payment partners.
How We Use Your Information
We use collected information to provide and improve our fundraising platform, process donations, send tax receipts, and communicate platform updates. We never sell your personal information to third parties. Donor phone numbers are used solely for identity verification and donation history — they are never shared with third-party marketers.
Data Security
DonorBooks employs industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, and regular SOC 2 Type II audits. Our platform is hosted on AWS with multi-region redundancy and 99.95% uptime SLA.
FDIC Insurance Disclosure
DonorBooks is a financial technology company, not a bank. Banking services are provided by Fifth Third Bank, N.A., Member FDIC. Eligible deposits are FDIC-insured up to $250,000 per depositor.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact our Privacy Team at [email protected]. We comply with GDPR, CCPA, and all applicable data protection regulations.
Contact
For privacy-related questions, contact us at [email protected] or DonorBooks, Inc., Privacy Team, 1234 Mission Street, San Francisco, CA 94103.
Questions about this policy? Contact us at [email protected]